Full members of the British Association of Removers (BAR)
BAR is the largest established & most recognised Trade Association for the removals industry in the UK with over 500 of the leading professional removal and storage companies in membership. Members must meet strict standards and are regularly inspected to ensure that our facilities, equipment, staff training and operational procedures remain at the highest level.
As a member of BAR Perfect Removals:
- Agree to abide by the BAR Removals Company Code of Practice, approved by the Trading Standards Institute.
- Provides financial protection through an Advance Payment Guarantee and strict policies to prevent cancellation of your move by us.
- Participate in an Alternative Dispute Resolution service in the unlikely event of a complaint.
The main benefits of choosing a BAR removal company
1. All BAR Members must meet a minimum standard of quality and abide by a strict code of practice
To be a BAR removal company members are regularly inspected, and so must meet stringent criteria in order to ensure that their staff, vehicles, premises and facilities meet the standards required by the organisation. Therefore, by using a BAR registered removal company, you can be confident that they will be properly and professionally equipped to carry out your move – whether that be domestic, commercial or international. view code of practice
2. Your pre-payment is protected by the BAR Advance Payment guarantee
If the company goes out of business then another BAR mover will step in and complete any services in your contract that are not yet provided at no extra cost to you.
In addition to the Advance Payment Guarantee BAR companies also offer a pre-payment protection through their terms and conditions, meaning if they cancel your move you will receive a full refund, or if the move is cancelled by the remover within 10 working days of your move date, a 150% refund to allow you to find another mover at short notice.
Make sure to check before booking that your moving company is a current member of the BAR by checking the BAR website or giving them a call as these guarantees may not cover you in the event that a company advertising the badge is no longer an approved member.
If you are moving outside of the UK it’s also important to check your removal company is a member of the BAR Overseas group as non overseas group members only offer advance payment guarantees on UK-UK Moves, BAR Overseas member customers are protected for moves worldwide.
3. Independent Dispute Resolution
And if it still all goes wrong? Don’t worry, although poor service or mistakes are the exception rather than the rule, in the event that something DOES go wrong, the BAR provides advice and support should you experience a problem with your BAR removal company through their Independent Alternative Dispute Resolution Service which is operated by the Property Ombudsman to ensure a fair resolution.